Approved Meta Tech Provider
WhatsApp Business API, with an AI chatbot built in
Get the official WhatsApp Business API for your number, set up on one call. Reply to every customer in seconds, send bulk messages, and pay Meta's rates with zero markup.
Free forever plan. No card needed. No developers needed.
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The basics
What is the WhatsApp Business API?
It's Meta's official way for businesses to use WhatsApp at scale. The free WhatsApp Business app works for one person on one phone. The API is built for teams, automation and volume, and you get it through an approved provider like Visity.
| WhatsApp Business app | WhatsApp Business API with Visity | |
|---|---|---|
| Who it's for | Sole traders, very small shops | Growing businesses and teams |
| Devices and users | One phone, a few linked devices | Your team in one inbox, with full chat history |
| Automated replies | Basic greeting and away messages | A full AI chatbot that answers, qualifies and books |
| Bulk messaging | Broadcast lists, limited to people who saved your number | Broadcasts to thousands of opted-in customers |
| Integrations | None | CSV export for any CRM, developer API and MCP |
| Cost | Free | Meta's per-message rates, plus a platform like Visity |
What you get
Everything the API can do, ready to use
AI chatbot that replies 24/7
Answers questions, qualifies leads and books appointments in seconds, at any hour, in your customer's language.
Bulk messages and broadcasts
Send offers, reminders and updates to thousands of opted-in customers, with delivery and read reports.
One shared team inbox
Every chat in one place. The AI handles the routine ones and hands over to your team the moment a human is needed.
Lead capture and export
Budget, need and timeline are saved from every conversation, ready to export as CSV for any CRM.
Developer API and MCP
Connect Visity to your own systems and AI tools. Available on every plan, within plan limits.
Your existing number
Keep the WhatsApp number your customers already know, or start with a new one. We set it up with you.
How to get it
Live on WhatsApp Business API in three steps
- 1
Connect your number
As an approved Meta Tech Provider, we connect your WhatsApp number to the official API with you on a guided call. No developers needed.
- 2
Train the AI on your business
Add your pricing, FAQs and catalogue as text, PDF or a Google Sheet. The AI learns how to answer like your best salesperson.
- 3
Go live
Every WhatsApp message now gets an instant reply. Your team only steps in when it's needed.
Pricing
What the WhatsApp Business API costs
Two parts: Meta's per-message charge, and a platform fee. Visity passes Meta's rates through with zero markup.
Meta's message rates (India)
Per delivered message, plus 18% GST
- Marketing (offers, broadcasts)
- ₹0.86
- Utility (updates, reminders)
- ₹0.115
- Replies within 24 hours
- Free
Rates in other countries vary. Visity adds ₹0 on top.
Visity plans
Free
AI for 100 customers and 200 broadcasts a month
$0 forever
Broadcast
Unlimited broadcasts, AI for 100 customers a month
$29 /month
AI Agent
AI chatbot for unlimited customers, plus broadcasts
$99 /month
Good to know
Meta's rules for the API
- iBusiness-initiated messages (offers, reminders) must use a template that Meta approves first. Replies within 24 hours of a customer's message don't need one.
- iYou can only message customers who have opted in to hear from you. Messaging people who haven't can get your number restricted by Meta.
- iNew numbers start with a daily limit on business-initiated conversations. Meta raises it as you send good-quality messages.
- iMeta charges per message, separately from your Visity plan.
WhatsApp Business API FAQs
The WhatsApp Business API, also called the WhatsApp Business Platform, is Meta's official way for businesses to use WhatsApp at scale. Unlike the free WhatsApp Business app, it supports a shared team inbox, AI chatbots, bulk messaging to opted-in customers and integrations with your other tools. You access it through an approved provider such as Visity.
There are two parts. Meta charges per message: in India, ₹0.86 per marketing message and ₹0.115 per utility message, plus GST. Replies to a customer within 24 hours of their message are free. Then there is the provider's platform fee. Visity has a free plan, Broadcast from ₹1,500/month and the AI Agent plan from ₹5,000/month in India ($29 and $99 elsewhere). Visity adds zero markup to Meta's rates.
Getting access is free with Visity's Free plan, which includes the AI agent for 100 customers a month and 200 broadcast messages a month. Meta's per-message charges still apply for business-initiated messages.
With Visity, most businesses are connected and live on a single guided call. If Meta needs to verify your business for higher messaging limits, that can take a few more days. You can usually start with lower limits while it completes.
Yes. You can connect the number your customers already use, or start with a new one. Visity helps you choose and sets it up with you.
The app is free and built for one person on one phone, with basic auto-replies. The API is built for teams: many people in one inbox, a full AI chatbot, bulk messaging to opted-in customers and integrations. The API charges per message; the app does not.
Not with Visity. Setup, the AI chatbot, broadcasts and the team inbox all work without code. A developer API and MCP access are there if you want to connect your own systems.
Yes. Visity is an approved Meta Tech Provider and uses the official WhatsApp Business Platform, so your number stays compliant with Meta's policies.
While you read this, someone messaged your business. Did they hear back?
See Visity handle a real conversation from your business before you commit to anything.
No credit card. No commitment. Setup on a call. Approved Meta Tech Provider.