WhatsApp AI Agent for E-Commerce Businesses
Handle every customer query, qualify buyers, and capture orders automatically. Your AI agent works 24/7 so your store never sleeps.
Your ads bring in traffic around the clock. But when customers message on WhatsApp at night or on weekends, no one replies. Those leads go cold. Visity fixes this by handling every inbound message automatically.
What Visity does for e-commerce businesses
Product Recommendations
The agent recommends the right product based on what the customer describes, including skin type, size, use case, or budget.
Order and Shipping Queries
Answers questions about delivery timelines, return policies, and order status automatically.
Discount and Offer Sharing
Shares discount codes, first-order offers, and bundle deals based on customer interest.
Lead Qualification
Collects buyer intent, product interest, and contact details so your team only speaks to ready-to-buy customers.
After-Hours Coverage
Your ad campaigns run all night. Your AI agent replies all night too, so no lead is left waiting.
Official Meta WhatsApp Business API
Fully compliant. No risk of your number being banned or suspended.
Common use cases
- Handling product and ingredient questions for beauty and skincare brands
- Guiding customers to the right size, variant, or bundle
- Answering return, exchange, and shipping policy queries
- Sharing first-order discount codes to convert hesitant buyers
- Capturing lead data from Meta ad traffic after hours
Pricing
Simple, transparent pricing
Everything included. No setup fees, no feature gates.
Standard
Billed as ₹24,000/year and save ₹12,000
This is Visity's platform fee. AI agent + WhatsApp broadcasts included. WhatsApp message delivery is charged separately by Meta and varies by recipient country. See Meta's pricing →
- WhatsApp AI agent: answers, qualifies, follows up
- WhatsApp broadcast campaigns (templates, CSV upload, bulk send)
- Unlimited conversations
- CRM inbox with full chat history
- Instant lead capture & tagging
- Meta-approved WhatsApp Business API
- Free trial, no credit card needed
Enterprise
For teams with higher volume, custom workflows, or multiple locations.
- Everything in the standard plan
- Custom AI persona trained on your brand voice
- Multi-location or multi-brand support
- Higher message volume limits
- Custom integrations & API access
- Dedicated onboarding & account manager
- SLA-backed priority support
30-minute call. We'll scope a plan around your needs.
Every hour your WhatsApp goes unanswered, a competitor closes that lead.
See Visity handle a real conversation from your business before you commit to anything.
No credit card. No commitment. Setup on a call. Approved Meta Tech Provider.