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Delete Account

How to Delete Your Account on the Visity Mobile App

 

If you've decided that you no longer wish to use the Visity app, you can permanently delete your account along with all associated data directly from the app. Please follow these simple steps to proceed with account deletion:

  1. Log In: Open the Visity app on your mobile phone and log in using the mobile number you registered with.

  2. OTP Verification: You’ll receive a One-Time Password (OTP) for verification. Please enter this OTP to verify your identity.

  3. Access Settings: Once logged in, navigate to the Settings tab. You can find this option in the app's Tabs bar at the bottom right of your screen.

  4. Delete Account: Scroll to the second-to-last option labeled “Delete Account” and select it. This action will initiate the account deletion process.

  5. Understand the Consequences: Be aware that deleting your account will permanently erase all your data, including contacts added and QR codes scanned. This action is irreversible.

  6. Creating a New Account: Should you decide to use Visity again in the future and sign up with the same mobile number, a new account will be created from scratch.

Please consider your decision to delete your account carefully. Once you confirm the deletion, your account and all associated data cannot be recovered.

If you have any questions please write to us on hello@visity.io or you can also initiate a chat conversation with us by click on the "Let's Chat" icon on the bottom right of this screen.  Once you write to us, please allow us 24 hours to get back to you. 

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